All important information
on our adults-only Hotel Rehbach, Tyrol.
Good to know.
We provide all necessary information upon your wellness holidays here. Find everything you need to know for a relaxing stay in a short overview. If you have any further questions, we gladly answer them on the phone or by mail.
You can charge your electric car in the hotel car park (surcharge). Alternatively, you will find fast-charging points in the village (Schattwald).
We are happy to prepare lactose- or gluten-free dishes for you. Please let us know in good time.
Please note that guests who follow a vegan diet are welcome to book bed and breakfast accommodation with us.
- Immediate bank transfer - best cancellation conditions.
- Payment on site in cash or with EC-Card, Debit Card;
- A deposit by credit card for insurance purposes is possible by telephone. (Master Card, Visa)
Cancellations at Hotel Rehbach are only possible in writing and will be charged as follows:
- Up to 45 days before arrival no cancellation fee will be charged.
- Up to 31 days before arrival 40% of the total amount,
- From 30 to 8 days before arrival 80%
- From 7 days before arrival 90%
- In case of no-show or early departure 100%.
Alternatively, for immediate bank transfer - with transfer of the total amount best cancellation conditions:
- Cancellation free of charge up to 7 days before arrival - compensation for expenses 10% of the total amount - In the event of cancellation, a refund will be made within 3 days.
- From 6 days before arrival you will receive a voucher of the total amount - compensation 20%.
- From the 1st day before arrival you will receive a voucher of the total amount - compensation for expenses 38%.
Due to the current situation, we advise you to take out travel insurance.
The Austrian Hotel Contract Conditions and the Hotel Rehbach bathing regulations apply.
www.hotelverband.at/down/AGBH_061115.pdf
- On the day of arrival, the rooms are ready for occupancy from 2.30 pm at the latest. You are welcome to use our wellness area from the morning on the day of arrival.
- On the day of departure we ask you to vacate your room by 10.30 am. You are welcome to book our day spa on the day of departure (33.00 p.p.), this offer includes Panorama SPA until 18:30 & our afternoon snack.
Book you stay directly at Hotel Rehbach and we guarantee, that you will not find your room or your favourite package cheaper anywhere else.
We recommend a vacation in our hotel from 14 years of age, as children, naturally, have other needs, which we cannot satisfy comprehensively.
Our rates are valid per person and night including the Rehbach gourmet board. Furthermore, our rates are designated as ‘from-prices’, which means they can vary according to season and duration of your stay.
Smoking is prohibited in all public buildings in Austria and therefore also in the entire hotel.
You are welcome to enjoy your cigarette on our sun terrace (smoking area).
Please pay attention to the wind direction when smoking so as not to disturb anyone.
We will no longer be offering rooms for dog owners in future.
Unfortunately, we have to take this step because dog owners have simply not adhered to the agreed rules recently. This also affects dog owners who have well-behaved dogs.